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Webex platform crashes: The first day of distance learning in Gymnasiums and Lyceums started with problems

The first day of distance learning in Gymnasiums and Lyceums started with problems, as from the morning many students can not connect to the platform Webex to attend classes.


Κinformation the problem was created as well Cisco server crashed in London, a problem that is expected to be addressed during the day.

At the same time, the Deputy Minister of Education Sofia Zacharaki stated on ERT television that the absences today for students as they tried but failed to get into their online classroom.

A relevant announcement was issued by Ministry of Education, giving clarifications about the technical problems, but also about the current absences of the students who could not attend.

The announcement of the Ministry of Education:

The Minister of Education and Religions Niki Kerameos
Regarding the malfunctions of the Webex system, the General Secretariat for Primary, Secondary Education and Special Education clarifies the following:

The provider of the Webex platform has provided assurances that it is working to fix the problem and the full re-operation of the system has been launched.

Absences will obviously not be taken into account in cases where a technical problem has occurred. It is noted that the Panhellenic School Network operates normally, as do all the platforms of the Ministry of Education and Religions.

Parents, students and teachers, for days now, have expressed concern about whether the network will withstand the simultaneous use of the Internet by thousands of students and teachers.The online lessons will last 40 minutes, while the framework for distance learning has been appointed by the Ministry of Education, since September, as a school or a classroom could stop lifelong learning at any time.

From today, teachers who do not have a computer at home will have to go to school to do distance education, according to a ministerial decision stating the following:

All teachers serving in a school that is temporarily suspended or banned as a measure to treat COVID-19 coronavirus are required to provide distance education. Teachers who do not have a computer, tablet or smart phone and are therefore unable to provide distance education are required to come during their teaching hours to the schools where they serve, which are normally operating in order to offer their educational services using the infrastructure and equipment available to the school unit.

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