With new functionalities it is enriched COSMOTE APP, offering all COSMOTE customers a new digital service experience through their mobile phone
From tracking your new connection order with the equipment that comes with it, or tracking the status of a potential breakdown claim, to the basic plan renewal and bill payment functionalities they already enjoyed, the COSMOTE APP is a comprehensive service tool for COSMOTE customers.
In this new era of COSMOTE APP COSMOTE subscribers can to be served for any issue or question they face through the upgraded "Help" section, but also via Chat. They can also to track the progress of their order and view information about the delivery of their equipment, to report damage for their stable and to monitor the course of its resolution, seeing the estimated restoration date.
Also, for contract customers traveling abroad, the facility is provided roaming service activation, to be able to monitor the available MB, talk minutes and SMS of their plan, but also to activate roaming packages depending on their destination country.
COSMOTE customers manage immediately and safely, wherever they are, all the family's fixed, mobile and prepaid phones, as well as their home WiFi. They check their balance, get updated on their bills in time so they can pay them easily and safely through the App, getting every time, 3GB free.
In addition, they renew the money balance on the cards of the whole family or third parties and pay the COSMOTE bills of their loved ones. They can still through the module "For You" to use a large number of daily offers and coupons, on a wide network of selected partners.
The COSMOTE APP it is also an important tool for professionals, as they can manage all their corporate connections, mobile and fixed.
With about 2 million active users every month, the COSMOTE APP covers every communication need. In recent months, they have been using daily the application, on average, 300.000 customers.
Responding to the modern needs of its customers, COSMOTE continues to enrich its digital products with "smart" solutions, contributing to a better world for everyone with the help of technology.
Press Release
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