Η Xiaomi proceeds to recall many M365 Scooters, offering free repairs to affected customers. See how you can find out if the recall concerns you, and ti have to do next.
ΜAfter discovering a potential safety problem with some M365 electric scooters, Xiaomi issues a recall of the product. See how you can find out if you are affected and how to apply for a free repair.
"Since our inception, Xiaomi has been dedicated to producing safe and quality products for our customers.Xiaomi said in a statement.
"After finding a potential problem with the Mi Electric Scooter (model: M365), we found that, in a limited number of products, a screw in the folding device has the potential to loosen, causing the steering shaft to loosen.
Because the safety of our customers is our main concern, we believe that the best way to deal with the problem is to carry out a precautionary recall of products that affected".
They are affected as a whole 10.257 units produced between October 27 and December 5 2018. The affected models have a serial number ranging from 21074/00000316 - 21074/00015107 and 16133/00541209 - 16133/00544518.
The vast majority of these Scooters were distributed to United Kingdom, but the recall also affects customers in Germany, Spain, Denmark, Kazakhstan, Myanmar, Colombia, Turkey, Laos, Italy, Hungary, Greece, Portugal, Singapore, Russia and Thailand
Xiaomi apologizes for the recall and advises all owners of M365 electric scooters to stop using them, until they verify if it is one of the affected models and in need of repair.
How to check if your electric scooter is part of the recall
All genuine Xiaomi electric scooters have a floor label with a serial number printed on it. You will find it here:
Σημειώστε τον αριθμό σειράς και, στη συνέχεια, κατευθυνθείτε προς αυτή τη . Κάντε κύλιση προς τα κάτω στο κάτω μέρος της σελίδας, πληκτρολογήστε τον αύξοντα αριθμό, αντιγράψτε τον κωδικό επαλήθευσης και έπειτα κάντε κλικ στην επιλογή Επαλήθευση.
The page for submitting a revocation request is HERE.If your scooter is defective, you will be prompted to enter your email address. Information about the free repair will then have to be sent within 72 hours (if your inbox does not receive the revocation confirmation by mail, check the spam folder).
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