A few days before its official launch Samsung Galaxy Fold In the market, the company decided to distribute some devices in the major technology media and in influencers to prepare the reviews their.
Μa decision that may end well for her, despite the normally very negative publicity that the issue has received within a few hours.
As you may have noticed in the last few hours, there are photos from at least four different media outlets showing that its internal flexible screen Samsung Galaxy Fold has a serious problem.
For example, the website The Verge reports that last Monday he received the Samsung Galaxy Fold and already on Tuesday there was a sudden "swelling" at the point where the screen folds, resulting in lines with dead pixels on the OLED panel.
Another report comes from the network CNBC, but in this case a thick strip of dead pixels is created at the junction point and the left side flashes constantly.
After one day of use... pic.twitter.com/VjDlJI45C9
- Steve Kovach (@stevekovach) April 17, 2019
The Bloomberg network reports that gradually the pixels of the OLED panel fade and only a small part of the screen on the upper right continues to work in this device, while when the screen is accidentally touched with the nail, a permanent hack is created.
Finally, the well-known YouTuber Marques Brownlee (MKBHD) states that it removed the screen cover because at first glance it looks like a classic protective film, but soon the screen turned black and stopped working. He found along the way that there is a warning from the company not to remove this coating, but states that in no case is it clear to the user and many people can press it that way.
It should be noted that the Bloomberg network also fell into the "trap" and removed the overlap, but The Verge and CNBC faced serious problems without taking similar action.
After a few hours, the Samsung took an official position on the facts:
Also, some reviewers report that they removed the protective coating, which resulted in damage to the screen. The main screen of the Samsung Galaxy Fold has an additional coating that is part of its structure to protect it from scratches. Removing this coating can lead to a serious problem. We will ensure that this information becomes completely clear to the customer.
Therefore, we keep in mind that Samsung will return to the subject very soon with a clearer statement about its problems. Galaxy fold. One would expect the launch to be postponed, but according to the Wall Street Journal, the company intends to adhere to the April 26 schedule in the US.
Memories from the era of the Samsung Galaxy Note7 are evoked, only in its case Samsung Galaxy Fold the company has the opportunity to anticipate situations before sending devices to those who have pre-ordered.
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