It has been reported by some of its owners OnePlus 7 Pro, that their phones seem to are deactivated or accidentally shut down while in use, and the only way to reset them is to manually restart fastboot, holding down the device key combination.
Η OnePlus seems to be aware of the problem, and plans to provide a solution by upgrading its operating system.
Reports of this problem do not seem to be as numerous as they have been in the past with some other problems, but the number of people affected is large enough to make it clear that this is a real problem, and that apparently only affects a minority of devices for some reason.
Those affected by this problem will notice that their device it looks turn off suddenly, and may not be able to return to normal operation, and device owners must hold down the volume keys at the same time as the Power key on the device.
This puts the device into the special FastBoot mode, and after a few seconds of inactivity, the device restarts automatically to correct the problem.
This problem affects OnePlus 7 and OnePlus 7 Pro, and a developer with name pappschlump from the company forum, discovered that a treaty is being created Kernel panic (Android kernel crashes), due to a zero pointer entry to a specific virtual address, and thus the device dies completely until the Kernel is restarted as described above.
As a representative of OnePlus commented in the official forum of the company: “We are aware of this issue, and will be releasing an update to address it".
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