HNova, a member of the United Group, the leading telecommunications and media provider in South East Europe, supports its subscribers in the regional units of Varybombi, Evia and Messinia, which are being tested these days by the disasters caused by the local fires, proceeding with a series of actions aimed at facilitating them.
Specifically for the subscribers of the above affected areas:
- It will not take place no interruption of supply to subscribers Nova (home subscribers, freelancers and small and medium-sized enterprises) of Internet, telephony and television services, due to overdue debts until 31 August.
- Subscribers who have suffered damage to their installation or equipment will be entitled until younger, at their request, free visit and repair of equipment (equipment replacement) by an authorized technician.
- The equipment replacements and technical visits, concern the subscribers in their entirety regardless of contract. In addition, they do not bring commitment until younger.
- Subscribers to cases of relocation no removal fee will be charged until further notice.
- At the same time, Nova will move on interruption or downgrade to subscribers who report that they have suffered damage and request the interruption of pay-TV services, without any charge until further notice.
- TV subscribers contacting Nova and request an interruption due to the emergency, their request will proceed immediately and with on line way until further notice.
- End, The reconnection fee will NOT be charged to those subscribers of pay-TV services who want to reconnect until further notice.
For more information, please contact Stores Nova or call the Nova Customer Service Center at 13831 (charge 0,2500 € / call from Nova network).
Press Release
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