An announcement with which it draws the attention of consumers was issued by COSMOTE on the occasion of an attempt to deceive subscribers by third parties.
H COSMOTE 's statement states:We inform our subscribers that it has come to our notice that strangers, pretending to represent OTE, make calls to COSMOTE landline customer phones, and under the pretext of checking their router or e-mail, ask for personal information (eg TIN) and codes. access. Also, in some cases, they ask subscribers to install remote access software on their computers (eg TeamViewer).
We advise our subscribers to be very careful. The company in no case requests, in the telephone communication with its customers, the personal passwords in systems or services. Also, in no case does it invite its customers, asking them to install such programs on their computer. If a subscriber considers that they have been the victim of a fraudulent attempt, please contact customer service immediately at 13888.For the OTE Group, the security of personal data and customer transactions is a major concern and priority. The company reserves all its legal rights against all those who use its name and the relationship of trust it has developed with consumers, for malicious and illegal acts ".
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