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Piraeus Bank: Renovates its service network with Diebold Nixdorf DN SeriesTM ATMs

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With his support DN AllConnectSM Data Engine, the solution strengthens the bank's commitment to sustainable development and includes the ability to recycle banknotes to optimize cash management.


Αthena, Greece and North Canton, Ohio - H Piraeus Bank, a leading Greek multinational financial services organization, is the first bank in the country to decide on the widespread adoption of automatic cash recycling in its network, with the installation of more than 300 multifunctional ATMs in the series DN by Diebold Nixdorf DN SeriesTM ATMs (NYSE: DBD).

Upgrading the network with the latest self-service technology in the industry, Piraeus Bank not only will it offer a better experience to its customers but it will also support its commitment to supporting a sustainable future as the DN series will significantly reduce energy consumption and CO2 emissions over the life of ATMs.



ATMs are maintained and supported by the company's innovative method DN AllConnectSM Data Engine DN AllConnectSM Data Engine, with the central idea of ​​interconnection. This method enables Piraeus Bank to adopt Internet of Things technology (ΙοΤ) in which sensor data is provided and evaluated by connected systems in real time using cloud computing and machine learning, so that when an incident is reported, the exact root cause and the type of repair required are identified remotely, speeding up the recovery process.

Information is also provided on the required level of skills and experience of the technician, the required spare parts and the expected duration of the repair, achieving a higher rate of remoteness and therefore the highest possible availability of the system for the Bank's customer.

Ο Chief Information Officer of Piraeus Bank Group, Haris Margaritis, stated:

The new technology provided by Diebold Nixdorf DN Series supports our ambitions to provide the highest level of financial services to our customers. Piraeus Bank is committed to continuing to actively support the economy and extroversion through specialized solutions and superior banking experience to its shareholders and to become a next generation financial institution.

The DN family ATM family consists of recycled and recyclable materials and is 25% lighter than most traditional ATMs. This reduces CO2 emissions, both in the construction and in the transport of components and terminals. Cash recycling technology reduces cash transfer costs, which also minimizes carbon emissions. In addition, all DN series ATMs use state-of-the-art LED lighting technology and high-efficiency electrical systems, resulting in up to 50% energy savings compared to traditional ATMs.

Its CEO Diebold Nixdorf Greece, Vicky Basella, said:

More than ever, innovative financial institutions, such as Piraeus Bank, have the mission to improve their customer experience and deepen their interaction with consumers. We are pleased to be a trusted partner of Piraeus Bank, because their approach allows us to constantly evolve the consumer experience with our solutions.

Press Release


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