Xiaomi recently released a new update to the MIUI 13 for its users Redmi Note 10 Pro and Redmi Note 10 Pro Max in India, which caused problems with the device's cameras
Σspecifically, immediately after updating the devices to its new version MIUI 13, several users started complaining that they can't use the camera on Notes redmi 10 Pro and Redmi Note 10 Pro Max. Now, her team Xiaomi India has acknowledged the issue reported by users over the past few days, and has also decided to offer repairs at no extra cost to the affected devices.
Xiaomi says it is aware of the problem its users are facing Notes redmi 10 Pro and Redmi Note 10 Pro Max with the cameras, immediately after updating their devices. It also advises all users affected by this issue to visit an authorized service center to get their devices repaired for free.
As Xiaomi emphasizes, it will provide comprehensive technical support for all affected devices – at no additional cost.
At Xiaomi India, consumers are at the heart of everything we do. We are aware of the camera issues being faced by some of our users of Redmi Note 10 Pro and Redmi Note 10 Pro Max. We would request the affected users to visit any of 2000+ Xiaomi Authorized service centers. (1/2)
— Redmi India Support (@RedmiSupportIN) September 12, 2022
This is not the first time such issues have been reported for its series devices Redmi Note 10. Also last January, several users had reported a similar problem after installing a software update.
Xiaomi has not specified what percentage of its users Notes redmi 10 Pro and Pro Max affected due to recent update. However, we are seeing many users complaining about this issue on Twitter.
Caution ! We advise you to avoid updating the Redmi Note 10 Pro and Redmi Note 10 Pro Max on the new version of MIUI, until the company releases a new update for these smartphones in the coming days.
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