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Press release

RAE : Warning about misleading advertisements from electricity suppliers

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Η RAE he found misleading advertisements from Electricity Suppliers in relation to the electricity bill subsidies granted by the State through the Energy Transition Fund


Μin fact, RAE warns the specific companies that the Thursday 4 August 2022 will publish on its website all such cases.

More specifically, RAE states:

Considering that the said subsidy of the energy costs of consumers is financed from its own resources PCS, i.e. from government resources, and does not constitute a discount provided by the Suppliers, in the context of their commercial policy, it should be self-evident that any mention, display or inclusion of the amount from the said government subsidy in the new invoices of the Suppliers must be declared clearly as coming from the State.

Unfortunately, however, very recent advertising and communication tactics of Electricity Providers are characterized by vagueness and inaccuracy regarding the essential elements of what appears to be “reduction”, “discount” or alternative discount” of the Supply Charge, as they hide the fact that it is granted horizontally and equally to all consumers regardless of the Supplier and instead present it as a commercial privilege of the specific supplier.

In this regard, it is pointed out that such tactics are clearly misleading, given that they may give consumers false impressions about the Supplier's pricing policy. In fact, the concealment of the nature of the discount and/or its distorted or selective presentation erodes the consumer's right to free choice of supplier and supply product, following correct and transparent information.

In addition, through such deceptive tactics, some Suppliers may gain unfair advantages, resulting in the disruption of healthy competition in the retail market. For the above reasons, these abusive practices grossly violate the existing framework.

The Authority published today on its website the list of electricity tariffs announced yesterday by the suppliers and valid for the whole of August. The relevant table can be found at https://www.rae.gr/wp-content/uploads/2022/08/Ανακοίνωση-ΡΑΕ_Τιμολόγια_Αυγούστου2022_καιΤιμολόγιο_Αναφοράς_Καθολική-Υπηρεσία_Τελικό.pdf

Press Release


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