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Press release

KEP-ePass : The new priority number reservation service in KEP has arrived

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The ability to reserve priority number for service in person at 31 KEP of the country have citizens and businesses


Πis about KEP-ePass, which is available through rantevou.kep.gov.gr and aims to provide faster, simpler and better service than Citizens Service Centres. In this way, citizens can via their computer or mobile phone:

  • to reserve a priority number for their service and
  • see in real time which number is being served and what the estimated waiting time is until their turn arrives.

The KEP-ePass is part of the digital modernization of the KEP network, starting its pilot operation from 31 Citizen Service Centers, while it is expected to soon be extended to other KEPs as well. The action is implemented by General Secretariat of Digital Governance and Process Simplification and General Secretariat of Public Administration Information Systems.

At the same time, equipment has been installed in the KEP area which includes:

  • priority number issuers and
  • screens showing the current priority number.

Management and calling of priority numbers by KEP employees will be done through the KEP Visits Platform environment, in a special section that has been added.

The priority number reservation process is very simple:

  • First, the citizen enters rantevou.kep.gov.gr with his Taxisnet passwords and selects "New appointment", specifying the county and municipality where he wishes to be served.
  • Then, he chooses the store that serves him from the list of available KEP. The KEPs included in the KEP-ePass action are marked "SAME DAY AND BY APPOINTMENT".
  • Following the steps on the platform, the screen shows the first priority number available, the number being served at the moment and the estimated waiting time.
  • By pressing "Confirm" and entering his contact details (name, phone and email address), the citizen receives an email with the details of his reservation.
  • It is reminded that the platform for visits to KEPs rantevou.kep.gov.gr has been available for more than a year. Initially, the platform allowed the citizen to schedule an appointment for service by KEP on a specific day and time. From the end of June the platform was upgraded, additionally providing the possibility of ePass.

The 31 Citizen Service Centers that have joined its pilot operation KEP-ePass are the following:

  1. KEP Academy (Municipality of Athens)
  2. KEP N. Kosmou (Municipality of Athens)
  3. KEP Petralona (Municipality of Athens)
  4. KEP Sepolio (Municipality of Athens)
  5. KEP Patision (Municipality of Athens)
  6. KEP Pl. Victoria (Municipality of Athens)
  7. KEP Ampelokipi (Municipality of Athens)
  8. KEP Kypseli (Municipality of Athens)
  9. KEP Syntagma (Municipality of Athens)
  10. Central KEP of the Municipality of Piraeus
  11. Central KEP of the Municipality of Acharna
  12. Central KEP of the Municipality of Nea Smyrni
  13. Central KEP of the Municipality of Thessaloniki
  14. Central KEP of Patreon Municipality
  15. Central KEP of the Municipality of Zakynthos
  16. Central KEP of the Municipality of Elefsina
  17. Central KEP of Kilkis Municipality
  18. KEP Annex of the Municipality of Glyfada
  19. Central KEP of the Municipality of Peristeri
  20. Central KEP of the Municipality of Chania
  21. Central KEP of the Municipality of Korydallos
  22. Central KEP of the Municipality of Chalkidea
  23. KEP Annex of the Municipality of Palaio Faliro
  24. Central KEP of the Municipality of Kifissia
  25. Central KEP of the Municipality of Rhodes
  26. Central KEP of the Municipality of Naxos
  27. Central KEP of the Municipality of Zografou
  28. Central KEP of the Municipality of Pallini
  29. Central KEP of the Municipality of Metamorfosi
  30. Central KEP of the Municipality of Rafina - Pikermio
  31. Central KEP of the Municipality of Trikala

Press Release


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Xiaomi Miui Hellas
The official community of Xiaomi and MIUI in Greece.
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