The line Galaxy Note 20 has already been launched in Korea, its main market Samsung, with first users having the new proposals of the company in their hands. But some users seem to be experiencing one problem with the sensors of their devices.
ΣIn particular, Stinger1 uploaded photos to the official Samsung forum in Korea about the problem he is facing. As shown in the photos, the lenses are completely covered by moisture.
The user claims that this is done when it is done sudden change in temperature, such as being outside in the heat and suddenly entering an air-conditioned room. Below the post several users reported exactly the same problem.
The user decided to go for one Samsung repair center, to address the problem. To his surprise, he was informed that this it is normal, while later the company itself sent him a message informing him that is not obliged to provide repair or replacement in something that happens due to natural phenomena.
As he was informed, the issue may arise when ambient humidity enters the device through the pressure regulating air ducts, while then condensing into “fogWhen exposed to extreme temperature changes. As can be seen in the photo above, this phenomenon makes the sensors of the device useless for a while, although the problem is not permanent.
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